Listening
is an art, and unlike other arts it cannot be taught in a school or college,
and yet it is as important as the spoken and written skills.
A child
grasps her mother’s face in her tiny hands and says, “Mummy, listen to me!” A wife to her nonchalant husband says, “When
will you listen to me?!” A friend says
to another friend, “Can you first listen to me?”
Listen, the
abovementioned examples show how important is “listening” in our daily
lives. According to some study, the
words we use contain only 10% message and the remaining 90% is hidden in the
body language and the tone of our voice. A good listener who listens with his heart can
understand the speaker’s body language, which is 90%, and find out what the
speaker really means. In order to do
this, we must use all our senses to focus on the person who speaks. This can’t be achieved overnight but with
practice we can get there.
HOW TO IMPROVE
LISTENING SKILLS:
Listening can
be effectively sharpened and improved.
A good listener tries to remove any communication barriers or hindrances.
There are things that may interfere with
the messages between the speaker and the listener. Some hindrances are created by the speakers
and others are caused by the listener.
A good listener learns to deal with both kinds. Some common communication barriers are listed
below. Suggestions for overcoming the
barriers are also given.
HINDRANCES
TO EFFECTIVE LISTENING :
Distractions: Good listeners pay attention. They save daydreaming for quiet moments
alone. They tune out distractions and
concentrate on what the speaker is saying.
Information
Overload: Good listeners sort
information. They remember main ideas
and devote less effort to remembering details.
Lay
listening: Good listeners work hard to
get the most out of what they hear. They
pay attention even when what they hear does not seem especially important.
Hasty
Conclusions: Good listeners are careful not to jump to
conclusions or to get carried away with words or ideas. They make thoughtful judgments at the end of
a presentation.
Narrow
Thinking: Good listeners are open to
new ideas.
“To speak
is silver and to listen is gold,” says a Turkish proverb. So next time you interact with someone or
when someone wants to speak to you, listen with all your heart. By practicing the art of listening we can
become effective speakers.
A JOKE ON LISTENING:
Patient: Doctor, I have a problem. I seem to forget whatever I say and, this
condition is very embarrassing and discouraging me.
Doctor: How long are you having this problem?
Patient: What problem?
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1 comment:
Amazing article. I loved the joke.
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